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Applications

The smart heating system solution provides real-time monitoring, intelligent analysis, energy-saving control, and comprehensive management for centralized heat source stations, distributed heat source stations, heat exchange stations, and the entire heating network system during the production and operation of heating enterprises. It enables heating companies to ensure stable and reliable operation of the heating network system through reasonable energy-saving regulation and smart, convenient management, thereby reducing operational energy consumption, increasing corporate profits and service levels, and enhancing the corporate image of the heating company.

System Composition

Focusing on the three major pain points of heating enterprises - "high heating energy consumption, low personnel efficiency, and solution monopoly" - the solution creates an integrated digital operation and management platform for dispatching, customer service, and billing. It organically integrates heating networks, equipment, employees, and customer information and data. By optimizing production, market, and enterprise management activities, it reduces energy consumption and operational costs, improves heating efficiency and quality, and enhances the enterprise's management efficiency and service capabilities. The solution can provide government-level, group-level, enterprise-level, and city-level integrated heating management platforms, as well as distributed heating management platforms. The company has provided system solutions and cloud services for heating operation customers such as SPIC, Zhumadian Heating, Laiyang Heating, Jinmao Green Building, and Wanjiang Group.

Functional Features

The dispatching system covers real-time monitoring of operational status and in-depth analysis of energy consumption data, enabling intelligent fault warning and load trend prediction to ensure stable and efficient system operation.
The billing system fully integrates functions such as archive management, billing management, invoice management, accounting management, business management, and statistical analysis, enhancing the standardization and transparency of billing services and improving personnel efficiency.
The customer service system integrates the call center system with the work order processing system, is equipped with a bulletin release system and customer information management platform, and connects to the WeChat official account service port to form a closed-loop customer service with online-offline collaboration, optimizing the user communication experience.
The smart platform for integrated dispatching, billing, and customer service breaks information silos with a unified data foundation, converges information flow and business flow, builds an integrated system for energy, assets, and operation management, and enhances enterprise management efficiency and service capabilities.

Cases

Pingdingshan city smart heating project

The heating area in Pingdingshan exceeds 10 million square meters. Residential heating distribution is widespread. Before the project renovation, the heat network operation faced difficulties in dispatching, management, analysis, accounting, and statistics, along with high pipeline loss and heat consumption, as well as low informatization, making it hard to achieve the goal of "service to households, management to households, and billing to households". To improve the intelligent control efficiency of the centralized heating system and the service management level, and to establish a good corporate image. Assisted Pingdingshan Thermal Power Group in gradually establishing a centralized dispatching management system for the hot water network in the new urban area (hot water heating zone) and a centralized dispatching management system for the steam network in the old urban area (steam heating zone), integrating the data interaction of the two systems for unified management, achieving full-network monitoring, full-network dispatching, full-network balance, and unattended heat exchange stations, through the collection and analysis of system status parameters and operational parameters, pipeline network balance, and energy-saving optimization control of heat stations. Create an industry benchmark for integrated digital management combining heating dispatching, video surveillance, geographic information system, billing system, and customer service system. The company's management costs were significantly reduced, and heating energy efficiency was notably improved.